At Scribbr, we promise to ensure every customer is 100% satisfied with our services. Our philosophy is: every complaint is justified. Our support team is always ready to find a suitable solution for you, whether it’s a second opinion or a full refund in the case of dissatisfaction.
This depends somewhat on the type of question you ask and the amount of information you give our expert. We guarantee that you will receive an answer within 24 hours. However, if you ask a clear question, you will usually already receive an answer in much less time than that.
You can ask our experts questions on any academic topic. You can ask questions related to writing a thesis, essay, or any other academic paper, or more methodologically-oriented questions. Our areas of expertise include citation, statistics, how to start your research, academic writing, and structuring your paper. Even if the topic is not listed here, we’ll do everything to help you get the answer you need, or give you a full refund.
However, it’s important to note that we cannot do your work for you (e.g., rewrite your paper or do the research for you). Rather, we help you get the answers you need to empower you to tackle even the toughest topics yourself.
All of our experts are affiliated with Scribbr and have extensive knowledge of academic research and language. To become an expert, they must meet strict quality requirements and have obtained at least a college degree.
Yes, the experts at Scribbr are always available to answer your questions. We are available every day from 09:00 AM to 11:00 PM (CET).
To pay for this service, you sign up for a free subscription plan and then pay a flat fee of $2.99 per question. The amount charged at the end of each monthly subscription period is based on the number of questions you have asked during that period.
Charging you this way saves you the unnecessary transaction fees you would otherwise pay for each question separately. If you have not asked any questions during a monthly term, you will not be charged.
Our team helps students graduate by offering:
Scribbr specializes in editing study-related documents. We proofread:
The Scribbr Plagiarism Checker is powered by elements of Turnitin’s Similarity Checker, namely the plagiarism detection software and the Internet Archive and Premium Scholarly Publications content databases.
The Scribbr Citation Generator is developed using the open-source Citation Style Language (CSL) project and Frank Bennett’s citeproc-js. It’s the same technology used by dozens of other popular citation tools, including Mendeley and Zotero.
You can find all the citation styles and locales used in the Scribbr Citation Generator in our publicly accessible repository on Github.
